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Crossover feature description

Automated Claim Payment

Automated Claim Payment, or Crossover, is a system that allows your health plan to electronically submit your claims to Further for reimbursement.  This means no paperwork for you. 

Automated Claim Payment takes the place of your account's debit card.  Any existing debit cards are cancelled when signing up for Automated Claim Payment.

Automated Claim Payment  limitations

Automated Claim Payment is only available to groups with certain health insurance and dental plans. 

Automated Claim Payment cannot be used if you or your covered dependents have more than one health plan.

Sign up for Automated Claim Payment

If you currently have a debit card, enabling Automated Claim Payment will cancel the card.

  1. Sign in at (this will include additional sign-in steps for SSO partner portals)
  2. In the main navigation menu, click My Profile.
  3. Choose Payment & Banking from the menu.
  4. Click Switch to Automatic Claim Payment
    This button will only appear if you have an active account and your employer allows Automated Claim Payment.
  5. Choose from the available options.
  6. Click Save Selections.

We also recommend setting up direct deposit of reimbursements to your personal bank account.

Learn more at Automated Claim Payments.

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