Getting Reimbursed on the Portal

To submit an online reimbursement claim from an HSA:

1. Sign in at www.hellofurther.com. (this will include additional sign-in steps for SSO partner portals)
2. Choose Get Reimbursed from the I Want To… menu.
3. If you have more than one account, select the account you want to be reimbursed from, then click Next
4. Enter the amount you would like to request, then click Next
5. Add or select a bank
6. Add notes
7. Select Normal Distribution for Distribution Reason 
8. Review and accept the terms by checking the I certify box
9. Click Submit 

To submit an online reimbursement claim from your FSA or HRA, follow these steps:

1. Sign in at hellofurther.com.
2. Choose Get Reimbursed from the I Want To… menu.
3. If you have more than one account, select the account you want to use, then click Next.
4. Enter the amount you would like to request, then click Next.
5. Add or select a bank.
6. Enter the Service From and Service To dates (most claims, such as a single doctor’s visit or a store purchase, should show the same date on both lines)
7. Enter the Provider Name (this can be the name of a store if the reimbursement is for a store purchase)
8. Select the Patient Name
9. Select the Service Type
10. Click Next
11. Click Attach Documentation to upload a receipt or From My Records and Receipts to add a receipt you already have stored on your profile
12. Review and accept the terms by checking the I certify box.
13. Click Submit.

You'll need documentation for the following items:

• Date of service or purchase
• Name of the person who received service or supplies
• Name of the service or supply provider
• Type of service or supplies you purchased
• The amount you were charged for service or supplies, or the amount that was not reimbursed by your insurance provider

Attachments must be less than 15MB in size and in one of the following file formats: JPG, PDF, TIFF, PNG, or BMP.