Roles
This page outlines responsibilities across the company for ensuring that content is up-to-date and accurate.
Learning site administrators
This person is responsible for making admin-level changes to the site, such as updating global and conditional variables (variables are the bits of code that resolve to a commonly used word or phrase, e.g. company name, yearly limits, etc.).
- Kate Hovland
Content Owner
This person is responsible for monitoring, updating, and adding content on the site.
- Kate Hovland
Subject Matter Area Reviewers
This team is responsible for reviewing all drafted articles sent from the Editor team.
- CSR Team: Francine LeMoine/Rosie Kozlowski (cc)
- COMS: Alicia Lenz
- Account Administrator Coordination and Contributions:
- John Ruby
- Julie Dukart
- Account Managers: Anne Larsen
- Sales: Joel Stitch
- Compliance:
- Ryan McArton
- Diane Slyman
- Transactions and Quality:
- Becky Forschen
- Jina Weis - Claims
- Thea McCrossen - Quality Assurance
- Forms management: Jenna Hedlund
- Partner learning site experiences:
- Dyan Daniels - CareFirst
Updates Inform list
This list receives a weekly email with all updates to the site.
- PDL Market Development
- PDL SA Sales and Acct Mgmt Teams
- PDL SelectAccount Service
- PDL SA Strategy & Product